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The Industry Questioned

Easy to claim. Harder to prove.

by Barbara Negele
4 min

Every agency in this business can now say sustainability with a straight face. The trick is saying it and meaning something a stranger could check.

Our field has the vocabulary down cold. ESG on a slide, three letters standing in for environmental, social and governance, which is to say what a company burns, how it treats people, and how it makes decisions. Recyclable lanyards. A small leaf in the footer. What it tends to lack is anyone outside the building willing to sign off on the claim.

And the claim is not trivial, because experiential work has a genuinely physical footprint. Stands get built, then ripped out. Freight crosses borders. Power runs the room for the length of the show. Materials arrive, perform for a weekend or a season, and then must go somewhere that is not a landfill. The honest question is never whether the work leaves a mark. It is whether anyone designed for that mark on day one or bolted it on at the end for the announcement.

Here is the counterintuitive bit about a temporary medium: temporary is what makes the footprint a choice rather than an accident. Permanence hides decisions. A thing made to come down a few months later exposes every one of them. What it is built from. Whether it travels or gets sourced nearby. Whether it lives a second life or only a single one. The numbers that actually move get settled early, on paper, weeks before anyone picks up a drill.

At TSC the unglamorous truth is that this predates the trend by years. The company went paperless in 2016, when that was internal housekeeping and not a talking point. Production methods and supplier choices have been reopened and rethought more than once, on the merits, with nobody watching. Sustainability gets handled the way a budget or a deadline gets handled: as a constraint that shapes the work, not a sticker applied afterward.

None of which would be worth a paragraph if it were self-graded. It is not. EcoVadis rates environmental, social and ethical performance across an entire value chain, from the outside, which is the only reason the result carries weight. The Storytelling Company GmbH holds Platinum, the top tier EcoVadis awards, the band reserved for roughly the top one percent of all companies it rates worldwide. The Dutch company sits at Silver and rising. Two independent marks, both earned outside the building.

Platinum makes a clean headline. What sits behind it is the interesting part, because a rating like this scores systems and transparency, not good intentions. It looks at how decisions actually get made, how experiences actually get designed, how impact actually gets measured. Considerably harder to fake than a value painted on a wall.

Sophie Blockus, who leads this work, refuses to treat the result as a finish line. Proud of it, in her own words, and even more driven to evolve how sustainable brand experiences get created.

“Our rating gives us both clarity and momentum. It highlights where we excel and where we can push further.”
Sophie Blockus, ESG, DEI & Culture Manager, TSC

Which is the part most of the industry skips. A strong result is not a license to coast. It is a sharper map of the work still left to do.

So read this less as an announcement and more as a position. Sustainability that means anything is not a campaign you run. It is a constraint you accept early, carry through every decision, and then hand to someone else to mark.

Easy to claim. Harder to prove. We would rather be marked than taken on our word.

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